DXN has taken measures to ensure its business operations is in total compliance with all the provisions of business ethics, such as the Malaysia Direct Selling Act 1993 and also the Direct Selling Association of Malaysia (DSAM) Code of Conduct. Product quality and safety are key factors to building trust in the brand and ensuring customer satisfaction.
To ensure the effectiveness of our quality control system as well as in line with good quality management practices, our factories are operated with compliance to high standards of hygiene control. The company has been accredited with the following Quality Management System certification :
– ISO 9001 : 2008
– Therapeutic Goods Administration (TGA)
– Good Manufacturing Practice (GMP)
– Hazard Analysis and Critical Control Points (HACCP)
– ISO 14001 : 2004
– MS ISO/IEC 17025 : 2005 (SAMM)
DXN also has the myOrganic Scheme certification from the Ministry of Agriculture and Agro-Based Industry Malaysia as DXN fulfilled the necessary Malaysian Organic Scheme requirements for crops. In addition, DXN is a member of the Water Quality Association, which is the international trade association of dealers and manufacturers/suppliers in the residential, commercial and industrial water treatment industry. With this membership, DXN ensures compliance to the industry’s code of ethics.
For ensuring better maintenance of quality, further steps have been taken by DXN such as the establishment of a water plant for water purification. Equipment that can aid in quality improvement have also been procured such as the equipment for metal analysis. Using this equipment, testing is done on the raw materials and finished goods to ensure the products are of the highest quality. This reflects the company’s policy of offering high quality yet affordable products and that when it comes to the maintenance of quality, all possible avenues are explored.